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http://www.openvoc.eu/poi#funnyReviews
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  • Not even worth one star. I give it 0 stars. This company doesn't care about its passengers. I was scheduled on a flight from Daytona beach to Las Vegas with a layover in O'Hare. When I got to O'Hare my connecting flight was canceled because.... they didn't have a pilot. Yup----they had a plane and passengers, but no pilot. Way to be considerate!! To "accommodate" We were given a night's stay in a hotel in Chicago on spirit's dime.... but when we got to the hotel they were overbooked!!! It was a nightmare. We rebooked on Delta (now Delta is an amazing airline!!), and eventually spoke to someone at spirit who refunded me. I eventually made it back to Vegas, and called SPIRIT every day for 3 days. It took forever to speak with someone who understood me (I speak English) then it took 5 hours on hold to speak with a top supervisor to refund me... they didn't want to provide me Customer service and kept Asking me to hang up. If this happens to you, stay persistent and make sure you get your money back!! SPIRIT --- make sure you have a pilot!!! It's simple!
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