I would not recommend using the service department here at Larry H Miller Avondale. I decided to utilize the Larry H Miller App to book my appointment for a 10,000 Mile Factory Service. When booking the appointment I was very specific on needing the Loaner/Rental Car as I have a 2 year old who I know won't stay still and the location no longer has the kid lounge. Once I got there the guy states it's going to be an hour and a half for the service to completed. After speaking to the manager who initially when asking for him wasn't available for 2 hours I was told it's an app flaw. Regardless the work got done as it was free by VW, however I would not recommend for service as the customer service is horrific. I would utilities Lundes Peoria Volkswagon as there customer service is a lot better.