I come in to read the paper and get coffee on Sunday mornings. I have had pretty good service here during my past visits. The partners are friendly, know the product (a result of the excellent training they get), and are willing to make drinks that had been on the menu but are no longer on the menu with similar ingredients. Today was different. The one working at the counter was probably 10 to 15 years older than most of the baristas and she sure was short tempered. She tried charging me the full $2.50 for the paper, when it's only $2 at Starbucks. She also didn't manage the line well. The barista who may have been a supervisor told her to charge me the correct price and was far more pleasant.
What bought it down to three stars was an older woman pushing a walker sitting down across from me without even asking me if that was okay. First, she's old enough to know that it's polite to ask someone if they are fine with you sharing a table with them. She ignored my body language which indicated it was not okay and plopped her butt down and tried to make conversation. I wanted to be left alone and she didn't get the hint. I know there is limited seating but she didn't have to be so rude and oblivious to the fact she wasn't welcome.