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  • I am extremely disgusted. I am going to provide four experiences of coming to Eggsmart. First time, I was seated immediately, and the staff were kind. Even though it took an hour for the food to come, it was okay. After this, it all started going downhill. The second time I went with my parents, we were seated, but it took them 20 minutes to provide me a menu. The woman that was our server always tells to wait, wait wait. Okay. an hour later, we finally were able to make an order, and then we waited for another hour to get our food. We complained to out server, and she starts to give attitude to me. So I decided to let it slide, thinking that this wouldnt happen again. The third was I had the exact same experience, but even worse. Some of the food wasn't cooked, and I get unknown substances in my pancakes. The server was the same, still with the same bad attitude. Today I went to get some takeout, since it was the only place that still has pancakes. It took her 15 minutes to place an order, even when I was the only person in the restaurant. After around 20 minutes, I went back to see if my food was done. I stood there for 10 minutes, and after she points to 3 bags on the table beside me, "Thats your food". When I got back to eat, the toast was fully burnt to a crisp, the potatoes have gone bad, and I also had onions in my pancakes??? Eggsmart needs to understand that brunt food can cause cancer, and you can't just burn all 4 slices of my bread. I didn't eat a bite out of it, and I ended up throwing away the homefries, since most of it has already turned green, and gone bad. I hope that eggsmart steps up their game, because this is starting to become the reason why no one goes there anymore.
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