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| - Serious question: Does anyone *actually* work here?
We went here last night for dinner at around 7 and had a party of 5 people. We were seated within a couple of minutes and I was relatively impressed by the size of this place - by far the largest Wild Wings I've seen to date, styled in the typical Wild Wings trimmings - dimly lit, painted cactuses, license plates, sports tchotchkes, shiplap, and a whole lot of wood everywhere else.
After being seated, we waited 10-15 minutes for beverage orders. This probably should have been the dead giveaway that we were in for a long visit, but hey, it looked like there were only two people manning the floor and the place was busy so that was to be somewhat expected.
15 minutes later, the drinks arrived and we put in our order. We ordered our mains and our appetizer simultaneously. The appetizer arrived approximately 20 minutes later and the waitress was gone before we could ask her for cutlery. As she didn't come back within a couple of minutes to do a quality assurance check, I got up and sought her out and asked for cutlery.
Cutlery arrived, pickles were piping hot and good - dill dipping sauce was alright, a little too sweet, and not a whole lot of dill, but good.
When the mains arrived a few minutes later, my partner noticed that the wings that he was served were not the correct flavour. I assured him not to worry, the waitress would be back momentarily and it would be rectified.
Except she wasn't back. In fact no matter how often I attempted to make eye contact with her, she averted her gaze. I watched her stop at eery table but ours, and watched her converse with a table of patrons for 15 minutes, pick up their babbling, albeit adorable toddler and do everything but her job. My partner's brother needed to go the bathroom and decided he would flag her down on his way to the bathroom - but nope, she was fast with the dodge and evade routine. We shrugged empathetically at me and mouthed an apology across the room.
To avoid having to get up, *again*, I resorted back to primary school and raised my hand and stared at her. She finally got the the hint and came over - my partner explained that wasn't what he ordered and asked for buffalo sauce and I asked for whatever their hottest sauce was as the xtra hot was all vinegar based and not hot at all.
She was back quickly and the hot sauce she brought over was like a kick to the back of the throat and fantastic. (Which is quite literally the only reason why this is a 2 star experience and not a 1.)
When everyone was finished their meal, we then had to wait another 25 minutes in hopes that she would come back and ask us if we needed anything else. My future MIL was itching for some cheesecake and my partner and his brothers were ready to get this nightmare of a wing ordeal over with.
To put us all out of our misery, I got up once again since I apparently love exercising when I'm dining out and wandered over to where she was...and again, we played the evasion game until another waitress came back and asked if I had been taken care of - the answer is no.
I put in our cheesecake order with the other waitress, asked for the bill and a takeaway container.
Suddenly when it was time for payment, our waitress was available, and armed and ready with the debit machine going as far as to linger around for us to pay our bill and beat it.
You have got to be kidding me. This is the most atrocious display of acumen I've ever seen in my life. This location could afford some seasoned staff members, or one's who clearly have a keener sense on how to manage their tables better. Patrons should not be left waiting, or better yet, having to get up and ASK for service, repeatedly.
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