Truly a love/hate relationship. Love to go there to get things. If I wanted next week, I would have ordered from Amazon, but I want my stuff now and I want to know I can get it replaced just as easy. I go to Fry's
The hate part is the "help"... And you wonder where the flunkies from McDonalds go for work? It's here... You need to know what to ask and may have to ask a few people to get the right answer.
Not "I need a computer" be a bit more specific. "I need a laptop to do .... for under $$"
When I encounter an idiot staff member (often) I will circle back to another department and ask. They will usually point me to someone in the right department to speak to. Avoiding idiot #1 and getting the real expert.
Note to those on here ripping Fry's... Its like anything else... You want to go tot he mechanic who is always busy, the hair dresser who is booked up... Same here. Go to the staff who are not in the circle jerk, but off alone or with customers...
think about this: If you were an electronic genius and knew everything about a specific product or gadget, would you really be working retail? or be off running your own business doing consulting??
And don't be sexist!! Last time I was in there for a client, the first idiot (male) had me at a $400 camera. But when I went for the accessories, the person in TV's sent me back to a female staff who knew more about the cameras than I think the manufacturers do. She bumped me up to a $600 camera and not needing the accessories. The client thought I was God by how it did more than we expected and exactly like we wanted.
And yes, they match legitimate Internet prices and accept credit cards... Gawd, I know they accept them... Its always an expensive trip there!!