Per your "compliment", I would like to clarify some things. First we will start with the business (Cindy J) reply:
"Those tables that were open in the front room were all reserved.. A 15-20 minute wait for a table on a Friday night without reservations.. isn't to unreasonable.. The back room was full. So it wasn't possible to seat you at that time... I'm sore you were so disappointed and had to leave a very poor review..."
Given your probable years in the service industry, one would hope that you could say sorry with some conviction. I'm sure you're not used to providing good service given you are likely the only Italian restaurant with twenty miles. In case you wondering, pleasing the customer is part of your business. Rudeness is never called for. We were treated rudely from the time we walked in. You treated us as if we were an imposition (i.e. ushering us out of the way so that the band could set up their equipment and you could make sure the linens were freshly pressed on the empty tables). Perhaps your empty parking lot on a Friday night had something to do with your lack of business.
Sincerely,
Two less customers