Heard quite a bit of rave about this place ... had my first experience tonight at the Concord location.
Overall experience was average. Service was good - was nice to see young high school kids working and they did a nice job explaining how the ordering worked. They are definitely not understaffed here. I thought the pizza itself was good to average. It's thin, but the ingredients are good and the sauce and taste definitely fulfills that pizza craving. Pizza didn't seem to be cut very well - we had to recut every piece.
We ordered a sausage/pepperoni - which was good. We also ordered a half buffalo chicken and half butter/garlic white sauce w various toppings. My husband loved the butter/garlic. I thought buffalo was ok - but it only had 5 pieces of chicken on entire half. If chicken pieces were smaller - maybe it would have been better, but most bites were of cheese and sauce.
We also ordered the cheese sticks thinking they were the round sticks. This was just like eating a cheese pizza - just cut into strips and not pizza slices. We ordered ranch and Alfredo as dipping sauces. The Alfredo was ice cold - pulled right out of the refrig. Who serves Alfredo sauce ice cold? I paid an extra .79 each for two new sides since it was not good. The garlic butter dipping sauce was better - but also pulled right out of the refrigerator. In my opinion- butter and Alfredo should not be served cold. Overall, would not order the cheese sticks again.
We don't live far so would definitely do a to-go in a pinch, but this didn't out-do our local favorite. It's also a quick, informal dinner if you have kids and don't want to wait on a 30 minute pizza.