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  • first of all im upset i have to even give this place ONE star .. this was the most RUDE and UNPROFESSIONAL floral shop ive ever dealt with .. i ordered flowers for a friend who was just discharged from the hospital .. they attempted to deliver the flowers to her house, but she wasn't home .. (they should have contacted me at that point) .. and then they attempted to deliver the flowers again to her house but she still wasnt home (she was at a family members house, who was taking care of her) .. again at that point they should have contacted me but they never did .. and they should have told me after the first attempt that there is a 2 attempt delivery policy and after that you have to pay for additional delivery attempts .. but they DIDNT .. I called last saturday to have the flowers delivered to her work place the following monday .. they woman on the phone said that her driver comes in at 10:30am and that the delivery location was close to the floral shop .. so she should recieve the flowers before 12pm .. well monday comes and she never recieved the flowers .. i called the floral shop and a gentleman by the name of Bobby answered .. i told him i ordered flowers to be delivered to my friend today but she nevef recieved them and his first comment was "FOR WHOOOOO?" very loud and very rudely .. i said the girls name and he said he had no notes of the delivery for today and i mentioned that i spoke to a girl on saturday and he just kept repeating that he didnt have notes about that call .. he kept saying that he's already lost flowers from the bouquet they tried to deliver last week and that they already tried 2 times to deliver .. he was very rude and did not want to help me .. he told me they would try one more time but thats it and that he couldn't give me a time of delivery because they have bigger orders to worry about .. and theyve already wasted so much time and wasted flowers on my order .. he made it seem like i was in the wrong and it was my fault she wasnt home taking care of herself .. ridiculous. . At the end of the day i will never order flowers from this shop nor will i ever recommend this floral shop to anyone i know looking for flowers .. never never never again !!!!!!
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