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| - I am extremely disappointed and frustrated with this restaurant. I placed a take out order at 5:30pm for a 7:00pm pickup. when I arrived at 7:00pm, they were not ready and I was advised it will take another 15 minutes. After waiting 25 minutes I got my order. We go over to our friends place and after a few hours of socializing, we open our food. To my surprise I get 2 butter chicken and instead of 2 lamb tikka masala, I get 2 chicken tikka masala. So now we have 4 chicken dishes which basically had the same curry. We go through our meal very disappointed and the food was not to our satisfaction to say the least. Black lentils were very watery, fish curry had too much black pepper & both chicken dishes had pretty much the same gravy. The worst part is, I call them next morning to ask only for a refund of the 2 tikka masala dishes and after harassing me for 2 days, they declined a refund of $32. They wanted left overs brought back to the restaurant for a refund, can anyone believe that? Then they go, we will give a no charge dish on our next visit. Do they really think I will come back to their restaurant specially after this kind of ridiculous customer service? It just amazes me that a restaurant business, which totally relies on customer experience and word of mouth references, can actually kill a customer relationship for $32. In light of so many good Indian restaurants in Toronto area, I would completely write this one off. Why bother?
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