This was my first time to longhorn. The stars came from the food and definitely not the service.
We were sat down and it took awhile for our waiter to come and by the time he did we were ready to order. So we put in our drink and food menu at the same time. He came back with two waters and said the drinks were coming from the bar. I was confused to why my coke would be coming from the bar but still waited. Minutes later one alcoholic drink came and I got frustrated (I didn't know by bf ordered a alcoholic drink and now it made sense to why our drinks would come from the bar) because I still didn't have my coke, so I asked the lady who brought the drink for mine and she kindly got me my soda.
The waiter never noticed that I even needed a refill and barely checked on us. When a steak came out (someone else brought it) it was lacking a side, we got frustrated thinking they might have forgotten it but then our waiter brought out the side separate. During our whole $60 meal all we could talk about was the horrible service- and when you're paying that much money I expect superb service.
We also had a young child and were never asked if we wanted a drink menu or her own drink or any acknowledgement that she might want her own food instead of eating from our plates.