I really liked the experience I had at Marcellino's on Friday night. They had opera singers from the Phoenix Symphony performing which were very good. I enjoyed my handmade ravioli with spinach and yummy cheese (not fish yay!) filling and the wine and the mouse. It was good!!
But then something happened....my date gave the server his card to pay for the meal and it was brought back as not able to be processed (yikes!). The server also informed him that they'd been able to process someone else's but one other didn't go through. My date checked his account on line and it had plenty to cover, but had just enough cash to cover the tab, not really enough for a tip. So he asked the server if they would try to put a lesser amount on the card to cover the tip and take the cash. This is when the server informed us that the machine might be down and it wasn't just his it was everyone's! So he kinda lied earlier, which wasn't cool. We then waited another 30 minutes without an appearance by the server to explain what was going on, although I could see Marcellino working on the machine, even trying his own card. My date got up to go speak with him, and the server tried to divert him, but he was respectful and wanted to speak with the owner. No attempt was made to really apologize for the delay or make up for the wait...so they wrote down his information and address to mail him a receipt.
Then, the next day, he checked his account and he'd been charged twice!! :( sad, because I thought I might like to go back at some point.