Great first time experience at N15! I had my hair colored by Kazuma and I felt that he really spent time to understand what I wanted and overall I did like how my hair ended up but it wasn't exactly what I asked for. Kazuma acknowledged this and actually offered to have me come back for a gratis color. He was welcoming when I returned and I love my new hair! I also think overall value for service is good and well worth it. Would definitely return.