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  • Business goes by two names - Ritzy Cakes and also Arizona Birthday cakes. Zero stars would be more applicable. Terrible experience. First of all the cake doesn't look anything like what I ordered AT ALL. I have written confirmation of the cake I ordered and the one I got was NOTHING like that. The results of two email complaints is absolutely nothing. They will not reply. They switched the pick up location 45 mins before pick up to someone's house. They communicated this by email -not phone. This is in NO way a reputable business and this is just the beginning of my bad reviews for them. I've also submitted by complait to the BBB. I also plan to compalin to GroupOn. Not only is GroupOn advertising for and thereby vouching for a horrible business but the business also did not follow any pricing rules. The 2 layer cake is $99 on their webpage. However they claimed to me it was a $250 cake, which my $100 groupon could go towards and then they would reduce the remainder to $65. I paid $106 for a $99 cake with a groupon.
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