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| - It was the best of times, it was the wurst of times...
(I give myself a one star rating for starting off this review with that phrase...)
The lure of a free order of cheese curds on Belly provided me with the perfect excuse to give OSS Sausage another shot. Though the sub-standard bun underwhelmed me during my first visit, rumors of an upgrade (h/t to Yelper extraordinaire Ashley H) reinforced my desire to return to this hipsteresque Regent Street eatery.
The lack of lunchtime patrons on a Tuesday afternoon surprised me when I stepped into the restaurant. I figured that the parade of tempting photos that appear the OSS social media platforms would draw a perpetual flood of customers.
As the ultimate caramelized onion fanboy, I quickly zeroed in on the Remy LeBeau, (Zuber's Andouille sausage, caramelized onions, sautéed bell peppers, Wundomus creole seasoning, and cajun remoulade) and my free side of cheese curds.
A staff member delivered my cheese curds soon after I paid for my order. The lightly curds are incredibly light and fluffy, it's almost like they could float away if I took too long to devour them. While I prefer my cheese curds with a little more exterior crunch, OSS turns out a stellar rendition of this Wisco delicacy. The mild-tasting curds from Maple Leaf Cheese in Monroe benefited from the punch of flavor provided by the spicy sriracha mayo sauce. Other sauce options include a pedestrian ranch and a sweet and hot mustard.
After I polished off my curds, the person who took my order delivered my sandwich. To my shock and disappointment, the cook practically incinerated my andouille sausage to the point that all I could taste was the exterior char. The dry, chewy sausage completely overshadowed the fact that OSS did indeed upgrade their bun. After a couple of bites, I was ready to write off this restaurant.
Then one of the owners dropped by my table and asked what I thought of my meal. After sharing my disappointment, he immediately offered to prepare another sandwich for me.
The second rendition of my sandwich was pure bliss. The plump, juicy sausage was an ode to porcine goodness, brimming with flavor in every bite. They also amped up the topping quantity. While the caramelized onions were more sautéed than caramelized, their slight sweetness helped balance out the heat of the sausage and the sauce. By the time I finished my sandwich, I was already dreaming about a return visit.
Despite the poor execution of my initial sandwich, I am bumping up my rating of OSS to four stars. While I have concerns about their ability to consistently execute their well-composed menu, the wow factor I experienced with my second sandwich and the fact that management truly cares about the customer experience pushes this steampunk-themed shop into four star territory.
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