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| - The value of the food is great--and it is usually on point, fast and delicious. You really can't beat the price for the quantity of food you receive. The service on the other hand is hit or miss (out of about a dozen times dining there perhaps two or three experiences were subpar, but our last time truly took the cake and not in a good way).The last time we dined there (and haven't been back since) we had a horrible waitress, she was abrupt, dismissive and never came back to check on us or give us refills until she came back to give us the check. I asked if I could at least have another coffee (a refill) and she came back and poured my cup and was visibly aggravated. The funny thing is my table didn't get service and neither did the table behind us--now the table to our other side did and do you know the odd part? The only table that did get service was an elderly Caucasian couple---now before you start assuming things, I myself am Caucasian. I also am in an interracial relationship and my table and the table behind us who were also not Caucasian did not get any service. I thought this behavior was odd, and we have never had such a horrible server, and especially at this spot. I'm truly thinking she stereotyped us and maybe didn't give us service because she thought we wouldn't tip? Well, as a waitress myself I do tip, very generously I might add. This time however I made sure not to leave anything, and she earned that. We even contacted the establishment and wanted to just make the manager aware and were told three times they were not taking calls and they took our number and nobody ever bothered to call us back--mind you I'm writing this almost three months later. The restaurant owner should care more when it comes to making people of other ethnicities feel unwelcome, especially when you consider how much of their business is made up of people of different backgrounds and ethnicities. I'd love to go back but my partner felt very uncomfortable and will never go back there, I guess if I do go back it will be with friends.
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