The staff is great, they explain in great detail what therapy will be done and why. They perform an in depth analysis of your condition and need and formulate a plan to treat you. The environment is clean and nice. I've been twice now. The first appointment was the intake process which included some initial therapy. The second visit was for acupuncture and the guy who did mine was extremely knowledgeable on this therapy and explained in great detail what he was doing. This made me feel more relaxed and comfortable with the procedure. Looking forward to my future visits.