I eat here once a week for lunch. Always good food, fast and service as well. Not going to say they aren't friendly but a few of the employees struggle to smile. Not uncommon to see lines with 12+ people in it at lunch time. Always see the police and firefighters eating here as well so that should tell you it's good. Good menu with lots of options. Only wish they had a few other options for sides. Soups are very good as well. I had he chicken noodle and it was very good. I always get the Hell's Kitchen sandwich which I struggle to finish. It's a big sandwich. I would give it a 5 star if I saw more smiles and felt a little more welcome. However there is an older gentleman here who always wears a cardinals hat and he is super friendly, always smiles and makes small talk. He looks like he enjoys work. Overall a really good deli with good sandwiches.