I have been to both locations numerous times, and although this location is bigger and has more staff, I have found that the smaller location is run with more care and better customer service. The employees seem discombobulated and unprofessional at times, and the management isn't one for putting the customer first. On most evenings you will more than likely get your meal within a reasonable amount of time, but if you don't, your meal won't be discounted in any way.
When all goes well, the food is delicious and plentiful though! Try the number 4 as an appetizer if you like satay, and I am always up for a lil' number 34B with chicken!!!