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  • Went here and needed 2 tires replace - which went well. Went back a couple of days later for a Realignment. Had early appointment, and 2 hours promised by salesperson. Things going okay until salesperson called me (in mall shopping) about an hour later and tire turned into two (both rear with shims on both needed) - salesperson re-promised same time (? - I expected a little longer). Upon returning at appointed time - was told another hour and was told "who promised that time & that was before we found out shims for both needed". - The senior store person seemed irritated that the previous salesperson had over-booked the shop, made promises and then left for a few days off. Didn't leave until 40 minutes after official 8pm close........6.5 hours after arrival and 4.5 hours after original promised time. -Did receive 25% discount after asking for a discount. Note: They told me I was very patient.
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