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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I am currently sitting in the airport after NOT taking Super Shuttle here, unfortunately. When I arrived in Las Vegas on Tuesday for a fun few days here, I was happy to book with super shuttle as I've used them in the past in other locations. I bought my round trip ticket, and maybe that was my big mistake. The ride to my hotel was fabulous. My driver was awesome and I even tipped him 35%! I had full confidence that my trip back would be just as smooth. However, sadly it was not that way. I had a pick up time of 0630-0645. I was out there at my stop at 0630 on the dot. A woman that had been standing there told me that the driver had come around 0620 called for me and then left. Finding this information out led me to call customer service. After getting transferred, explaining my situation multiple times to multiple representatives, the best they had to say was that I was a "no show" so they cancelled my trip but that I could re book and pay for another one if I wanted. I kept telling the lady that I was there at the scheduled time and she just kept telling me the same thing. I ended up taking a cab... My fare was only $2 more than what I paid for the shuttle service. I tipped my cab driver 50% for saving my behind. My cab driver told me that he gets multiple people in the same situation every day... Won't be using this service again... Wasn't worth my time or money!
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