We have been coming here since the day it opened and the food is ALWAYS consistently great. The servers are well trained and always attentive, the atmosphere is always clean and tidy. (I have even seen employees off to the side SCRUBBING the silverware to make sure it is all spotless before they place it on the table.)
As of lately, we have been using their curbside to-go service and it's always spot on. We send the order through their website online and it's usually ready in about 20 minutes or so (depending on the day). All I have to do is pull up my car, and they bring everything to me (major OMGAWWW AWESOME factor for me ^.^)
As for the call ahead seating, seriously folks?!? It doesn't take a rocket scientist to figure this out.
You have two options:
1) Call Outback before you leave the house, tell them you have #_ folks coming to eat and you will be there in __ minutes. They put your name on the wait list. This is just a way of getting your name on the list a little earlier.
or
2) You arrive at Outback with #_ folks and say "Hi, we're here to get our grub on" and they put your name on the wait list and you get to sit there and wait as the folks who arrived after you (but called in their party onto the list, ahead of their arrival) get seated before you.
Again, not rocket science. And even if for some reason something happens to your call ahead seating spot and it gets lost, don't be a jerk about it. Just call in one of their awesome managers and calm the DERP down.