I don't think this place deserves 5 stars, but they aren't the worst. Usually I don't go to any eyebrows r us locations because most eyebrow threaders that work there don't speak any English... And they do horrible work. But I found this young woman that does a great job. I'm sure those who have been to this location know which young lady she is. She has long, black hair and is slim. She's always there. There's usually a wait for her. She does a great job and even gives you feedback on your brows. Unfortunately, if she's not here I would say just wait another day or so until she is. Everyone else who works here doesn't do a good job. This establishment needs to keep up with their cleanliness. Floors are always dirty and it just looks like a mess.