mmmmmm... they need to invest in properly training staff . seems like the manager is never there so the staff arent well train for refunds. was overcharged and waited for almost 30 mins for a refund . After i seen the staff handling money and food and chewing gum without washing there hands with other customer. i completly asked for my money back . They did offer to give me an extra donut but they had me wait for so long with kids that i will completly never buy anything from here