| rev:text
| - BAD SERVICE. Decor was awesome, food was good.
I have no clue how to keep this brief but I'll try.
-Server spills drink (to the floor, broken glass) from next table then freezes in space, wordless and actionless, other than putting other table's dirty dishes on our table.
-Manager appears and offers other table, party of about 7, 100% free bill because their baby started crying. Just blurts it out "free bill."
-Our table had our food already when the glass broke, but never got served or addressed after that moment. Dishes never get cleared- ours or the other table's dishes that are on our table.
-Still not too phased, I get up to ask if they have anything special to mark my mom's birthday and they don't (Also just saying they now know we're there for an occasion.)
- We finish, wait FOREVER, finally able to flag her over and ask for the bill. She takes a few dishes, and never takes the rest.
- While waiting, my brother mentions that he got wet with pop when the glass was broken- his back and his coat. I don't think the other table had any physical damage- just a baby who cried.* Now I'm miffed.
- I explain the situation to the manager. He says, "I gave them a free bill because the baby cried, I can't do that for you." I say "I know" because I think free bill was extreme in the first place, and wasn't asking for that. I say "Maybe just like a free appetizer or something." He suggests 20% off the bill and I say great. (We were a party of 3.)
- After a while the server comes back. It's the same server the whole time and I don't know if she was stoned or just not too sharp, but she was always friendly and unaffected. She says "Do you want to order dessert?" I say "No, we just asked you for the bill." She happily leaves.
-She comes back with the bill. It's for the full amount. She says, "Did you speak to my manager?" I just tried to kindly explain, because she's nice and I'm nice, like "look you made x, y, z, mistake, sorry about that, so I had suggested like a free appetizer and so he said 20% off. I don't see 20% off on this bill so you'll have to change it."
THEN SHE SAYS "Oh, okay so you'd like to order an appetizer?"
THE MEAL WAS OVER AND WE HAD BEEN WAITING FOR OUR BILL FOR LIKE 45 MINUTES! I was like "No, our meal is done we want to pay and leave."
So then she tried to ring up the full amount bill and I had to explain 20% again.
-When she came back with the corrected bill, she handed me the debit machine and cheerfully took off without setting it up properly. I had to flag another server to help.
-When we left, the manager was sitting at the empty bar texting. I feel that he personally should have brought the bill so I didn't have to explain things to the sever.
Even with the explanation, she never turned to my brother and said "Oh I got you wet? I'm so sorry!" She just said "So you want to order an appetizer?" Lol.
Note: The resto was not busy. When the glass broke we were the only two active tables. Note: The servers were very pretty so maybe that is the resto's priority.
*The baby didn't cry because it was startled by the glass breaking. The glass broke. The server stared dumbly at the floor. Everyone waited for her to say ANYTHING. The baby started to get fussy wondering why so much tension in the air. People started staring at it... like... "Is this baby going to cry?" And also, "Why is the server frozen? Is she okay?" The baby took it's cue from the concerned adults and THEN started crying. In all this time, the server was frozen in space. Even when the manager came in, he stared at the table and the frozen server dumbly for a bit before blurting out "free bill."
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)