This place gave awesome customer service to me and my dog. I was a little worried given my German Shepherd is aggressive and is a biter so I put a muzzle on him just in case. They did a thorough exam of him in a separate room to get him used to the staff before I left. I felt like he was in great hands and was thoroughly explained the process given this is my first time doing this for a pet. After we also received a follow up call and they were very helpful with everything. I would definitely recommend this clinic to anyone who has a special needs dog looking for a lower priced spay/neuter.