My husbands back went out, so bad to the point he couldn't stand on his own and would cry trying to sit up. He had gone to a chiropractor yesterday and they said he needed an MRI to confirm the severity.unfortunately he could physically get to a radiologist in time. I decide to take my husband to the ER because he coolant even go potty with out my help, I was really worried about him.
From the moment i walked in , I asked the ER administrator for assistance getting my husband out of the car and I get this crazy nurse who is yelling at me that she is busy and doesn't have time. I felt like she was telling me to o away. So I asked if there was another hospital close by. Immediately they get two staff members to help.
After being checked in and a nurse practitioner starts ridiculing my husband for coming to an emergency room for back pain and requesting an MRI. Every question my husband answered came with a sneer response back from the nurse. Finally I was livid at that point and asked his boss the RN, if we are wasting their time being here. I called another hospital that knew about the situation and welcomed us.
Every person we encountered was just miserable and it showed well. Never again. I will give my business with arrowhead health from here on out.