My first trip to BurgerFi during a visit to the Cleveland area, upon walking in the place is super clean and modern. Polished cement floors and warm wood tables. Alec at the register was super helpful with his suggestions. My friend and I both placed our orders...while we were waiting Dominque yelled at, almost berated, one of the line cooks. It was loud enough that we were both in shock and hadn't we just paid we both would have left. Despite her horrendous management style our food was delicious. She seriously needs some sensitivity training and mentoring.