I had hopes for this place. The woman I saw, Trang, was really good. But, after a few times I realized they don't honor appointments over walk ins. If you have an appointment and they get a walk in before you come in, they will take it and you'll just have to wait. When the girl I saw was going out of town, I made an appointment for the owner. But when I came in, they gave me someone else instead, not the person I made an appointment with. My manicure lasted a whole day. Poor job. They lost a customer.