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| - The old adage of, "if you don't find good help, the help will kill you" couldn't be truer for this organization. The staff members where the patrons drop off their cars are so snide and rude, I'm wondering if anyone got back into the car and drove off. In my case, the attendant was so bent on selling me other upgrades, the sales pitch became obnoxious. I went there to get a car wash because it was dirty from the recent trip and had water spots from being parked too close to sprinklers. The attendant even tried scare tactic wherein, unless I get a decent wax job, the water marks will ruin the paint. In addition, he stated that, the wash may not get all the water marks out and he didn't want me to blame him or the car wash itself.
As I got the ticket and was about to walk off to the cashier, I requested the attendant to have the trunk area vacuumed out as well. He did not acknowledge so I repeated the request. This is where the snide comes in. He told me that he heard the first time, and that, he has a pretty good hearing. I responded by telling the jerk that, I too have a pretty good hearing and he did not have to repeat that I had to have a wax job.
Guess what, the car wash got ALL the water marks out. And guess what else? They were about to forget vacuuming the trunk. I want to be absolutely fair here. I watched and waited when all the wipe-downs were done and the worker raised his hand and called out my car. When I walked over to claim my vehicle was when I requested for the 3rd time--2 times at the drop off and 1 final time at the pick-up line--the trunk to be vacuumed out.
The price: Fair
The quality of car wash: very good to excellent
Staff at the Drop-off: very dissatisfied.
Recommendation: Stop trying to up sell and stop the snide attitude. If you are so smart, why are you working and I am not? In addition, the patrons know what they want and therefore they don't need punks telling the patrons what patrons SHOULD do.
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