I am providing an update as I am very impressed by the manager Chris. They read my review and provided a gift card to try them out again. I can say, first experience aside the food was excellent however, the level of customer service, promptness, attentiveness not so much. Cocktail prices are high and location is extremely busy on weekends. For being such a large establishment we were informed they only had one side that was cool and being we live in the dessert where summer temperatures can easily soar beyond 100 degrees. You can tell where I am going with this, we got the not so cool side. Hot actually, couldn't wait to get out of there. I greatly appreciate the managers attempt to reconcile the situation but, I don't believe this place would be my first choice in dining options. I do have to give management an A for effort.