The food here is awesome... Great Steaks (1/2 off on Sunday is the best thing going on in Summerlin) and the salads are fantastic too.
However ... the front staff is not the greatest when it comes to service.
I pop in at least twice a week because the food is so good and it's conveniently close to home but the staff can't seem to remember my name or even want to take the time to learn it.
Good food.. no doubt that's what keeps us coming back.
As always... show up for the 1/2 price Steak Sunday ... my friend and I pretty much eat out daily all across the local places in Las Vegas so we know what we are talking about when it comes to local Vegas eats.
Our last trip around we were not drinking too much... switch to water and Iced Tea which pretty much went empty as the waitress was too busy doing who knows what.
We eat and before we are even done with our steaks, the waitress brings us our bill. No mention of desserts or coffee even offered. Seems as if she was more interested in closing out our bill and having us hit the road then stick around...
Luckily Dunkin Donuts is right next door...
The last three experiences have been somewhat similar. I could certainly understand the attitude if we did not tip so well.... but we generally always tip well above 20% on every outing.
One last shot next "Steak" Sunday and if the service is the same... it may be time to look for other places where the front staff does appreciate us. That's what being local is really all about.
Sometimes.... it's just the little things that matter even if you do have a great thing going on.