Just recently went to dr moss..I'm so grateful I found her..she's the best doctor ever I had concerns about taken hrt and she spend time in her office with me getting to know my medical history..this was all even before she took me in the exam room..she made me feel at ease..so I week later I called her office and had a question/concern..so the gal told me she would give the message to dr moss..so I'm thinking if anything her nurse would call me back in the next week or so...literally 20 mins later Dr moss herself phoned me back..I have never had that happen..I'm so blessed to have found her