If you don't have anything more pressing to do in your life, feel free to spend a ridiculous amount of time getting minimal work done. Brought my daughter here with very simple request...a blond streak in her light brown hair and a trim of the ends. The "stylist" had to go over to a coworker to ask for advice on how she should do this. Needless to say we are already 2 1/2 hours into this misadventure and we are still not finished.