The first time I came to Serenity Nails was as a walk-in. I was greeted immediately and with great courtesy. This salon is very clean and the staff are extremely friendly. I come here regularly, and consistently receive excellent service. The cost is a touch pricey, but considering the quality of service and attention to detail I am more than willing to pay for it. I have never, ever felt hurried, and a result I can sit back and relax which, as us girls know, is an important part of the entire mani/pedi experience. As I have stated in previous reviews, service is so, so important to the overall experience of any business hoping for repeat customers. In this case, I can state with absolute confidence that I will fall into that category.