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| - Unfortunately, I had a sad, sad experience at Richardson's a few weeks back. I was tasked with planning a dinner for about 50 of my colleagues who would be traveling to AZ from various parts of the country. Because we have been having the most incredible weather and because Richardson's is known for authentic New Mexican cuisine (which I thought many would not have experienced before) I decided on this restaurant's patio for our setting.
Working with the events manager was great, she was very responsive and easy to work with, I had great expectations! Sadly, it all went to sh*t on the night of the dinner. First of all, they had two servers on a 50+ person party. Whaaa? I felt bad for the servers as they were completely set up to fail. Second, when one of my colleagues asked if some of our tables could get water, after waiting 45 minutes, the manager got in her face. Inappropriate!
The manager later apologized and our colleagues who had not yet been greeted or helped were quickly taken care of. I appreciate them stepping up but these thing should have never happened in the first place. As great as the food was, and that is the only reason for my two stars, I will not be heading back to Richardson's anytime soon.
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