After attending a concert at The Axis at Planet Hollywood, I stopped into Basin to shop while I waited for the chaos in the parking garage to mellow out.
The employee working that evening was extremely friendly and helpful, even though it was 20 minutes before closing. He let me sample numerous items and answered every question I had.
I adore products sold by one of Basin's competitors (Lush), and while the prices were fairly similar, in my opinion none of the products smelled quite as good as those found at Lush... and that is typically how I determine what to purchase at these kind of stores.
I ended up only purchased bath bombs. I personally prefer the ones I get at Lush, even if they cost a little more. I would shop at Basin again if I was already at the Miracle Mile shops, but if I am going to make a special trip to purchase fancy soaps or bath bombs, I am going to go to Lush.