Chapman BMW was a five-star experience from start to finish. I recently relocated to the Phoenix area, and needed a new vehicle. I went to Chapman and worked with Joe Lena! Joe was amazing! I'm a busy businesswoman and had a small window of time to get what I needed. I told Joe what I wanted, and what I was willing to spend and he never tried to up-sell me! If you're headed to Chapman BMW definitely make sure you make an appointment with Joe!