My buddy has a shop in the same complex as E&J, and has had them do work for his house. He recommeded them, so I called as my washer was having problems. Tech showed up on time, and was very polite. Cost $80 for a diagnostic, but that is average. Washer was beyond saving, but they were honest, and did not try and take advantage of the situation. I would recommend E&J for their honesty, and look forward to reffering a friend to them.