Bowls are mediocre. Better than Jamba Juice but nothing compared to kaleidoscope juice. The service is always slow. I'm giving 2 stars for the fact that I called in an order and was told 20 minutes to pick it up. I went in and actually waited more like 40 minutes with only 1 girl working. She apologized but said she was too busy to even make mine yet. There was 4 people ahead of me and she made there's first, so I waited another 20 minutes for a self serve acai bowl that only had 2 toppings. She didn't give me any type of discount even though she said sorry and proceeded to make me wait. I doubt I'll be back.