Our family was looking for a new place to eat and came upon Michael T's. Like many yelpers, we look it up and saw great reviews. I was looking forward to food considering the hype, however my family did not get beyond drinks.
The location did not have a wait time, however they did have large party tables already seated. We walked in at 8:21pm and 10 minutes later the waiter finally walked over and took our drink orders. When the waiter returned he left the drinks and said he would be back to take our food order. We continued to wait 20 minutes for the waiter to return and take our food order, but we were able to see he continued to attend a table of 7. After waiting for over 30 minutes and still not able to place our order we decided to leave.
The girl at the entrance informed the manager or owner of our situation and as we walked out the manager said she could take our order. We were just done at this point and did not want to continue to wait even longer for our food to come out. The waiter we had hopefully becomes more aware of his guest and provides better service and hopefully this is an isolated incident. My family of 5 (3 young girls) will probably not be back.