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  • Visited this location for the first time last week. Was excited because I have had the food a few times and was super impressed with how tasty and fresh everything was. The service here was pretty horrible. We ordered first, but somehow they people behind us had their order made and finished first. I ordered a salad and my husband orders a panini, but they ended up making him a salad instead. I didn't say anything right away because I had never been inside and I wasn't sure the process of how they combined the ingredients, but at the end when I said that it was wrong the guy helping us was so annoyed. I will say that the manager working did not charge us for it, which I greatly appreciate. So let me talk about the bad service mentioned above. While making our food the employee told us he was tired of making salads. Excuse me if I'm wrong, but you are primarily a salad establishment. You could clearly tell that he did not want to be working there. My salad had avocado, which he seemed irritated to have to get and then didn't even break it apart. I had a whole half of avocado that I had to break apart when eating, which was disappointing as it wasn't mixed in. We didn't have them remake our wrong meal, we just had them give us a tortilla to have with it; however, the employee did not wear gloves when handling it. That is a ready to eat food and should not be touched with bare hands. I feel like the employees should have also been wearing gloves even when making the salads, but I guess since they were using tongs they might not have to. Hopefully they will take care of that issue because that can become a food safety issue. I still enjoyed my salad, but it is highly likely that I will not return to this location even though it is walking distance.
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