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  • One Safeway store to the next is pretty similar. They generally follow the same template in terms of shelf and store layouts. "Safeway branded" items are standardized, even between the U.S. and Canada. Usually. the stores execute a centralized plan. And the plan flows outwards from California. There are positives and negatives to this, I guess. In some ways, it's like McDonald's: you know what you are getting before you walk in. In other ways, though, it lacks flexibility to take advantage of unique locations. I need only compare this Safeway store to the Co-op down the street to highlight that it could really benefit from some creativity, simply because of its location. For example, there are a lot of downtown office workers who like quick, convenient, lunch choices... with variety. This store doesn't try to meet that need more than any other location, which is too bad. I'd pop in over lunch more frequently if they did. But I digress. I DID swing by to grab something QUICKLY for lunch (mostly because there is a Starbucks in house... so 2 birds with one stone...). The grab and go counter was my target. Disappointing, I must say. Things like prepared salads are truly minuscule, portion-wise, for the price. Especially compared to, say, a nearby Sunterra option. But I did note the packaging of said salads is the same as what I'd see in Montana, so again "one strategy for all." I ended up grabbing a sandwich... (which I later discovered, back at the office, must have been sitting in the deli counter for quite some time. The lettuce was already half-rotting and turning black inside. Rotate them, much?) And the checkouts.... they really did turn my "grab a quick lunch" into a much longer procedure. The express and self checkout lines were substantial. Which brings me to this aside: Superstore makes an effort with the self-checkouts to assist those who aren't that bright. They put a big sticker on the floor that indicates "form one line starting here and wait for the next available register." Safeway is kind of a free-for-all. Sometimes people form two lines at the self checkouts, so it's not "take the first available register," its "get stuck in the slow line and watch the other zip through." Or, other times, people start lining up so far back (like in the aisle at this location) that others don't even KNOW there is a lineup. So then you get to watch the ongoing "uhh... EXCUSE me!! there is a lineup back here!!!" I maintain that if you don't know how to form a line, you probably shouldn't be using self-checkout.
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