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  • I hate to write a review for a local hardware store so conveniently located in my backyard, but recent service I received when purchasing window screens for my home was less than ideal. As for running into Ace for small items for the home - I think they do a great job with keeping a large and ample inventory. They are very friendly and knowledgeable as well. However, if you choose to do a larger project or make a larger purchase in which they will utilize a sub contractor for the work, be careful. In my experience Foothills Ace takes a total lack of ownership over the process and quality of their sub contractors. Working with the General Manager Pat was also a challenge. Ace says in their website that "helping their customer is their first priority". That is not the case with these more expensive jobs. I am totally disappointed with the lack of ownership and follow-thru from Pat and Greg with Armadillo LLC. At this time, my attempts to speak with owner Kevin Cash have gone unanswered. I will continue to patronize Ace and support local business for my small ticket items, but it is doubtful I will ever use them again for more detailed projects - which is too bad.
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