"I need a price quote to change my 6 for a 6s"
"I can't give those to you over the phone"
"what?? Why not?"
"Because that's the way it is."
Does the guy I talked to by the name of Kayla even work for T-Mobile, because the amount of nonversation we had in the span of 3 minutes inspired me to briefly reflect on elementary versions of society when an answer like "that's the way it is." was appropriate. Kayla, your generic "answers" made me feel sorry for the year 2016... Thanks to Gabriella at the rainbow and 215 store for bring me back to the 21st century by provided the information I needed with detail and smart efficiency.