So, I've been here three times now. The first time I was here it was the processes to got platinum. I knew it was going to be multiple sessions. The first woman I saw (I don't remember her name) was nice. I didn't love the service I got from her but I didn't hate it either. I was impartial. The second time I went, the first woman I saw was not available and the so they scheduled me with Courtney. Courtney got me super blonde which I love. I went to schedule for a third time to get a cut because we all know bleaching the hair is terrible. Well, for my third appointment, Courtney no longer works for the salon. So, again I was sent with a different artist. I saw Kim for my third visit and I LOVE her. I schedule an appointment to see her in two weeks to get my roots done. I hope they don't have to schedule me with a fourth artist. That's the only reason why I gave them a 4/5 instead of a 5/5. My artist aren't consistent because they are no longer with the salon. Which makes me wonder is it the salon or the artist? We'll see, I just hope Kim stays there!