I love this place I've been coming here for years. Usually after work I'll pop in and grab either there Shrimp Roti which is amazing or their fried chicken À la cart- Oh my goodness what a great flavor there crispy chicken has, I don't know how they do it -but it's to die for. There Jerk chicken is great as well.
A while back one of the servers behind the counter actually left me waiting while she chatted with her colleagues not even acknowledging me. Being a regular there I had never seen her before. I waited four minutes gave her eye contact and then I left.
I did call back the next day and spoke to the owner stated my case and he was very apologetic and said he had other complaints about the same server-he was very nice very understanding and his apology was enough for me. When I went back the following week the server was gone and I guess she was back in the kitchen because I did see her pop her head out. Would definitely recommend this place for great food and great customer service and I am still a happy regular customer with a smile.