The only reason I gave this place two stars is because I think their food is good. The service at this place completely sucks except one waitress, but unfortunately I don't get her every time I'm their. My last trip here was the worst by far. The waitress took ten minutes to greet my friend and I then we asked for water with lemon and she didn't bring out the lemons. We asked her again and after ten minutes I just went to the bar to ask for them. Next she finally brought out our food, and we begin to eat and realize that the sandwich (the Monaco focaccia Cajun style is awesome!) didn't come out Cajun-style. When we asked her she said it was and just walked away. We have been there multiple times so we knew that she was wrong but didn't care, and we had to ask for silverware and napkins to eat with. Overall that was the worst zipps experience I've had. It's too bad the service sucks here because I really do like the food.