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  • We went to the keg last night to celebrate a birthday. Sadly I have to say last night's dinner's service was not stellar. We were told our wait was going to be 40 minutes. In reality the wait was 2 hours. So they were not upfront with us on how long the wait was. After waiting 45 min they told us another 45 min. I don't understand how they could have been off by so much time. Our server was Lindsay and she not organized and seemed quite stressed and a bit impatient. She forgot to bring out a children's menu for us and we had to ask for it. She made a lot of assumptions last night without checking in with us as well. The sour dough bread never arrived last night. We didn't have enough water glasses for everyone at the table. We had a child with us as we asked for water for him and it didn't come until we asked a second time. We ran out of water and she had come back to the table and it didn't even register with her. We ended up flagging someone else down for water. After she took our order for the appetizers (which were very good). She didn't follow up on ordering our meals until after the appetizers were done. She got one of the meals wrong (blue cheese) on a salad that explicitly requested no blue cheese. She tried to take away wine glasses without asking if we wanted wine and had proceeded to take away the wine list before we had a chance to select a wine and had to ask her to bring the wine list back. Brought out the birthday cake without checking if anyone wanted coffee, tea, or dessert. By the end of the evening she seemed agitated with our table. We didn't complain during the evening and we patiently hoped the service got better but it didn't. There were no offers on refill for coffees.
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