I do have my own washer and dryer, however, my white king sized down-alternative comforter had taken too much abuse after a year of me using it without its duvet cover and letting my two cats have run of it at night. I was determined not to go into 2017 with a dirty comforter, and didn't want to risk choking my washer with its bulk, so I did my research and this place popped up. I lived for MANY years doing my laundry at laundromats, so I can appreciate a good one when I see it. Free and fast wifi and plenty of multiple-sized machines are great, but the cleanliness of the place really impressed me because, ironically, laundromats can get pretty grody pretty fast.